Here's how we can help you
Recife Shopping Malls wants to provide you the best service. Therefore, we created the Customer Area, a sector to provide clients service on the administration of the Shopping Mall and its stores. This is your direct space to contact us.
This is your space to:
Did you lost or found something? In the Customer Area we offer you a special area with a lost and found section.
The Customer Area also deals with urgent matters. Here you will find individual rooms were you can deal with sensitive issues and report the Shopping Mall on:
The Customer Area inform customers of all news and promotions happening in Recife Shopping Mall. Do not miss out! Learn about our space and register in order to receive our newsletter.
We are glad to serve you!
Recife Shopping Mall – Lower Floor of 1th Stage
Tel.: 81 3464.6464 | Fax: 81 3464.6800
Rua Padre Carapuceiro, 777 - Cobertura.
Boa Viagem, Recife - PE
Monday – Saturday, 9 a.m. – 10 p.m., and Sundays, 12 a.m. 9 p.m.
A space planned with care for parents and children visiting Recife Shopping Mall, making your ride even more enjoyable.
In this area parents can change the baby's diaper and make the baby’s hygiene. The structure has padded exchangers, tub with warm water shower and free supply of diapers and material of hygiene for children up to two years old.
A nice and quiet place where mothers can breastfeed their children with privacy.
A structure to support parents in feeding their children of up to three years old. This area has a microwave to warm soups and has disposables and special chairs to feed children.
In this area, parents can comfortably go with their children to the toilette. The structure has sinks and four cabins of children toilette. One of them is adapted for disabled children.
The Family Area is in the 2st floor of the 1th step.
Recife Shopping Mall has a parking lot for motorcycles and bicycles in area F. The space has 245 parking spaces and has an automated access system and electronic and physical security for your comfort and convenience.
In Recife Shopping Mall you can have with comfort and convenience the VIP parking lot with valet. The VIP parking lot is offered in floor D1 of Garage Building D and in the floor B1 of Garage Building B.
For more information on the location of stores, events or services of Recife Shopping Mall, seek our Information Center, located on the 2nd floor, 1st Step.
Recife Shopping Mall offers a wireless networking, enabling those with mobile devices to connect to the Wi-Fi network. The network offers free high-speed connection. In order to use the service, you have to register on the first access.
Did you lost or found something? The Customer Area has a Lost and Found service.
The goods found are stored for a three-month period. After three months, if you don’t get them, they are donated to charitable institutions.
Customer Area: 55 (81) 3464-6464 or firstname.lastname@example.org
Recife Shopping Mall has a place to store extra volumes such as purses and bags, in order to facilitate your ride. The Lockers is next to the Customer Area, and to use it you just have to register.
Shopping carts Recife offers loan for children with a maximum age of three years. The loan is free and has no limit of hours of use, however, the return must be made no more than 15 minutes before the mall closes. To use the service, just make a record.
Monday – Saturday 9 a.m. - 10 p.m.
Sunday, 12 a.m. – 9 p.m.
Place of loan: Family Area, in the 2st floor of the 1th step.
Recife Shopping Mall also offers wheelchairs. There are wheelchairs for children and for people of up to 120 kg. To use the service, go to Customer Area (1st floor, 1th step) and request the equipment.
REC – Customer Relationship, 1st Floor, 1th Step.
Mon to Sat: 9h to 22h. Sunday: 12am to 21pm
holiday:. See programming.